MEWP cleaning graffiti from Gilbert Scott Building at University of Glasgow
Case Study

University of Glasgow

Emergency heritage graffiti removal on the Grade A-listed Gilbert Scott Building

24hr ResponseGrade A ListedZero Damage

Project Overview

Just days before graduation, the Gilbert Scott Building at the University of Glasgow was vandalised with red paint and political slogans. As one of Scotland's most recognisable heritage buildings — and the backdrop to thousands of student photos — the timing and visibility of the incident made it critical.

Struan was called in that same morning to deliver restoration — without disrupting scheduled events or damaging listed stonework. With tight timelines and conservation oversight, the job had to be done right, first time.

24h
Response Time
A
Listed Grade
0
Surface Damage
0
Events Disrupted

Project Details

Client
University of Glasgow
Building
Gilbert Scott Building
Service
Reactive Graffiti Removal
Method
DOFF Steam + Paint-Rid Chemical
Heritage Status
Grade A Listed

The Challenge

Time-Critical Incident

Graduation ceremonies scheduled within days — full restoration required before events.

The red paint had saturated both carved stone detailing and surrounding pavements. The building's status as a Grade A-listed heritage structure meant standard cleaning methods were not an option — every approach had to be approved by conservation specialists.

  • Heritage-sensitive stonework

    Victorian sandstone with intricate carved detailing requiring gentle methods

  • Conservation oversight

    All methods required approval from UoG FM and conservation team

  • High visibility location

    Iconic building entrance — the backdrop to graduation photos

  • Porous substrate

    Paint had penetrated the sandstone, requiring specialist chemical treatment

Red graffiti vandalism on Gilbert Scott Building stonework before cleaning
Before

Our Approach

Every job is approached with a focus on safe methods, risk management, and professionalism. For reactive work, that means showing up fast, planning with precision, and delivering without disruption.

Stonehealth Paint-Rid

A low-impact chemical specifically designed for porous sandstone. Applied to break down the paint pigment without damaging the underlying stone structure or historic patina.

  • Heritage-approved formula
  • Safe for listed stonework
  • Penetrates porous substrates

DOFF Integra System

Superheated steam cleaning to lift pigment with minimum etching or shadowing. The DOFF system uses low pressure and high temperature to clean without damaging delicate stonework.

  • 150°C superheated steam
  • Low pressure application
  • No surface etching

Coordinated Delivery

All works were conducted in consultation with the UoG FM and conservation team under tight time constraints — ensuring a full recovery with zero damage to the underlying historic stone.

  • Low-level staining removed within 24 hours
  • High-level works completed over the weekend
  • Conservation oversight throughout
Restored heritage stonework detail on Gilbert Scott Building
Fully restored Gilbert Scott Building facade after graffiti removal
After

Results Delivered

Our team worked continuously through the weekend under conservation oversight. By Monday morning, the facade was fully restored — with no staining, no delays, and no damage to the historic stonework.

Full restoration on Grade A-listed building
Zero damage to historic stonework
No missed deadlines or disrupted events
Building ready for graduation ceremonies

"With very little time to act, our team delivered full restoration on a Grade A-listed building — without a single missed deadline, damaged surface, or disrupted event. While the circumstances were far from ideal, we were proud to support the university in restoring the building quickly, carefully, and without disruption."

Emergency Graffiti Response

Whether it's a heritage building, commercial property, or public space, our reactive team can respond quickly with the right methods for any substrate.

24hr ResponseDOFF TrainedHeritage Specialists

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